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This article helps to fix an issue in which Windows 10 doesn't install specific drivers for USB audio devices on the first connection.
Original product version: Windows 10, version 1703
Original KB number: 4021854
Symptom
When you connect a USB audio device to a Windows 10 Version 1703-based computer the first time, the operating system detects the device but loads the standard USB audio 2.0 driver (usbaudio2.sys) instead of the specific device driver.
Cause
This issue occurs because the USB audio 2.0 driver (usbaudio2.sys) isn't classified as a generic driver in Windows 10 Version 1703. Therefore, the system assumes that a compatible, nongeneric driver is installed for the device even though the driver is generic.
This issue also causes Windows 10 Version 1703 to postpone the search for other compatible drivers through Windows Update that typically occurs immediately after you install a new device.
Resolution
To fix this issue, use one of the following methods.
Method 1
To resolve this issue, install update 4022716.
Method 2
If the device-specific driver is distributed through Windows Update, you can manually update the driver by using Device Manager. For more information about how to do this, see update drivers in Windows 10.
Method 3
If the device is not yet connected, first install the device-specific driver, such as by using the appropriate installer. After the device-specific driver is installed, Windows 10 will select that driver instead of the standard USB audio 2.0 driver when you first connect the device.
Note
See the device manufacturer's user guide for specific instructions about how to install the driver.
Method 4
If the driver isn't distributed through Windows Update, you can manually reinstall the driver. To do this, follow these steps: Hannspree laptops & desktops driver download.
- Install the device-specific driver (see Method 2).
- Open Device Manager.
- Right-click (or tap and hold) the name of the device, and then select Uninstall.
- Restart the computer.
When it restarts, Windows will try to reinstall the device by using the device-specific driver.
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This topic is for programmers. If you are a customer experiencing USB problems, see Troubleshoot common USB problems
This topic lists the Microsoft-provided drivers for the supported USB device classes.
- Microsoft-provided drivers for USB-IF approved device classes.
- For composite devices, use USB Generic Parent Driver (Usbccgp.sys) that creates physical device objects (PDOs) for each function.
- For non-composite devices or a function of a composite device, use WinUSB (Winusb.sys).
If you are installing USB drivers: You do not need to download USB device class drivers. They are installed automatically. These drivers and their installation files are included in Windows. They are available in the WindowsSystem32DriverStoreFileRepository folder. The drivers are updated through Windows Update.
Elecom software for windows 10. If you are writing a custom driver: Before writing a driver for your USB device, determine whether a Microsoft-provided driver meets the device requirements. If a Microsoft-provided driver is not available for the USB device class to which your device belongs, then consider using generic drivers, Winusb.sys or Usbccgp.sys. Write a driver only when necessary. More guidelines are included in Choosing a driver model for developing a USB client driver.
USB Device classes
USB Device classes are categories of devices with similar characteristics and that perform common functions. Those classes and their specifications are defined by the USB-IF. Each device class is identified by USB-IF approved class, subclass, and protocol codes, all of which are provided by the IHV in device descriptors in the firmware. Microsoft provides in-box drivers for several of those device classes, called USB device class drivers. If a device that belongs to a supported device class is connected to a system, Windows automatically loads the class driver, and the device functions with no additional driver required.
Hardware vendors should not write drivers for the supported device classes. Windows class drivers might not support all of the features that are described in a class specification. If some of the device's capabilities are not implemented by the class driver, vendors should provide supplementary drivers that work in conjunction with the class driver to support the entire range of functionality provided by the device.
For general information about USB-IF approved device classes see the USB Common Class Specification
The current list of USB class specifications and class codes is documented in the USB-IF Defined Class Code List.
Device setup classes
Windows categorizes devices by device setup classes, which indicate the functionality of the device.
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Microsoft defines setup classes for most devices. IHVs and OEMs can define new device setup classes, but only if none of the existing classes apply. For more information, see System-Defined Device Setup Classes.
Two important device setup classes for USB devices are as follows:
USBDevice {88BAE032-5A81-49f0-BC3D-A4FF138216D6}: IHVs must use this class for custom devices that do not belong to another class. This class is not used for USB host controllers and hubs.
USB {36fc9e60-c465-11cf-8056-444553540000}: IHVs must not use this class for their custom devices. This is reserved for USB host controllers and USB hubs.
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The device setup classes are different from USB device classes discussed earlier. For example, an audio device has a USB device class code of 01h in its descriptor. When connected to a system, Windows loads the Microsoft-provided class driver, Usbaudio.sys. In Device Manager, the device is shown under is Sound, video and game controllers, which indicates that the device setup class is Media.
Microsoft-provided USB device class drivers
| USB-IF class code | Device setup class | Microsoft-provided driver and INF | Windows support | Description |
|---|---|---|---|---|
| Audio (01h) | Media {4d36e96c-e325-11ce-bfc1-08002be10318} | Usbaudio.sys Wdma_usb.inf | Windows 10 for desktop editions (Home, Pro, Enterprise, and Education) Windows 10 Mobile Windows 8.1 Windows 8 Windows 7 Windows Server 2008 Windows Vista | Microsoft provides support for the USB audio device class by means of the Usbaudio.sys driver. For more information, see 'USBAudio Class System Driver' in Kernel-Mode WDM Audio Components. For more information about Windows audio support, see the Audio Device Technologies for Windows website. |
| Communications and CDC Control (02h) | ||||
| Ports {4D36E978-E325-11CE-BFC1-08002BE10318} | Usbser.sys Usbser.inf | Windows 10 for desktop editions Windows 10 Mobile | In Windows 10, a new INF, Usbser.inf, has been added that loads Usbser.sys automatically as the function driver. For more information, see USB serial driver (Usbser.sys) | |
| Modem {4D36E96D-E325-11CE-BFC1-08002BE10318} Note Supports Subclass 02h (ACM) | Usbser.sys Custom INF that references mdmcpq.inf | Windows 10 for desktop editions Windows 8.1 Windows 8 Windows 7 Windows Server 2008 Windows Vista | In Windows 8.1 and earlier versions, Usbser.sys is not automatically loaded. To load the driver, you need to write an INF that references the modem INF (mdmcpq.inf) and includes [Install] and [Needs] sections. Starting with Windows Vista, you can enable CDC and Wireless Mobile CDC (WMCDC) support by setting a registry value, as described in Support for the Wireless Mobile Communication Device Class. When CDC support is enabled, the USB Common Class Generic Parent Driver enumerates interface collections that correspond to CDC and WMCDC Control Models, and assigns physical device objects (PDO) to these collections. | |
| Net {4d36e972-e325-11ce-bfc1-08002be10318} Note Supports Subclass 0Eh (MBIM) | wmbclass.sys Netwmbclass.inf | Windows 10 for desktop editions Windows 8.1 Windows 8 | Starting in Windows 8, Microsoft provides the wmbclass.sys driver, for mobile broadband devices. See, MB Interface Model. | |
| HID (Human Interface Device) (03h) | HIDClass {745a17a0-74d3-11d0-b6fe-00a0c90f57da} | Hidclass.sys Hidusb.sys Input.inf | Windows 10 for desktop editions Windows 10 Mobile Windows 8.1 Windows 8 Windows 7 Windows Server 2008 Windows Vista | Microsoft provides the HID class driver (Hidclass.sys) and the miniclass driver (Hidusb.sys) to operate devices that comply with the USB HID Standard. For more information, see HID Architecture and Minidrivers and the HID class driver. For further information about Windows support for input hardware, see the Input and HID - Architecture and Driver Support website. |
| Physical (05h) | - | - | - | Recommended driver: WinUSB (Winusb.sys) |
| Image (06h) | Image {6bdd1fc6-810f-11d0-bec7-08002be2092f} | Usbscan.sys Sti.inf | Windows 10 for desktop editions Windows 8.1 Windows 8 Windows 7 Windows Server 2008 Windows Vista | Microsoft provides the Usbscan.sys driver that manages USB digital cameras and scanners for Windows XP and later operating systems. This driver implements the USB component of the Windows Imaging Architecture (WIA). For more information about WIA, see Windows Image Acquisition Drivers and the Windows Imaging Component website. For a description of the role that Usbscan.sys plays in the WIA, see WIA Core Components. |
| Printer (07h) | USB Note Usbprint.sys enumerates printer devices under the device set up class: Printer {4d36e979-e325-11ce-bfc1-08002be10318}. | Usbprint.sys Usbprint.inf | Windows 10 for desktop editions Windows 8.1 Windows 8 Windows 7 Windows Server 2008 Windows Vista | Microsoft provides the Usbprint.sys class driver that manages USB printers. For information about implementation of the printer class in Windows, see the Printing - Architecture and Driver Support website. |
| Mass Storage (08h) | ||||
| USB | Usbstor.sys | Windows 10 for desktop editions Windows 10 Mobile Windows 8.1 Windows 8 Windows 7 Windows Server 2008 Windows Vista | Microsoft provides the Usbstor.sys port driver to manage USB mass storage devices with Microsoft's native storage class drivers. For an example device stack that is managed by this driver, see Device Object Example for a USB Mass Storage Device. For information about Windows storage support, see the Storage Technologies website. | |
| SCSIAdapter {4d36e97b-e325-11ce-bfc1-08002be10318} | SubClass (06) and Protocol (62) Uaspstor.sys Uaspstor.inf | Windows 10 for desktop editions Windows 10 Mobile Windows 8.1 Windows 8 | Uaspstor.sys is the class driver for SuperSpeed USB devices that support bulk stream endpoints. For more information see: | |
| Hub (09h) | USB {36fc9e60-c465-11cf-8056-444553540000} | |||
| Usbhub.sys Usb.inf | Windows 10 for desktop editions Windows 10 Mobile Windows 8.1 Windows 8 Windows 7 Windows Server 2008 Windows Vista | Microsoft provides the Usbhub.sys driver for managing USB hubs. For more information about the relationship between the hub class driver and the USB stack, see USB host-side drivers in Windows. | ||
| Usbhub3.sys Usbhub3.inf | Windows 10 for desktop editions Windows 8.1 Windows 8 | Microsoft provides the Usbhub3.sys driver for managing SuperSpeed (USB 3.0) USB hubs. The driver is loaded when a SuperSpeed hub is attached to an xHCI controller. See USB host-side drivers in Windows. | ||
| CDC-Data (0Ah) | - | - | - | Recommended driver: WinUSB (Winusb.sys) |
| Smart Card (0Bh) | SmartCardReader {50dd5230-ba8a-11d1-bf5d-0000f805f530} | |||
| Usbccid.sys (Obsolete) | Windows 10 for desktop editions Windows 7 Windows Server 2008 Windows Vista | Microsoft provides the Usbccid.sys mini-class driver to manage USB smart card readers. For more information about smart card drivers in Windows, see Smart Card Design Guide. Note that for Windows Server 2003, Windows XP, and Windows 2000, special instructions are required for loading this driver because it might have been released later than the operating system. Note Usbccid.sys driver has been replaced by UMDF driver, WUDFUsbccidDriver.dll. | ||
| WUDFUsbccidDriver.dll WUDFUsbccidDriver.inf | Windows 8.1 Windows 8 | WUDFUsbccidDriver.dll is a user-mode driver for USB CCID Smart Card Reader devices. | ||
| Content Security (0Dh) | - | - | - | Recommended driver: USB Generic Parent Driver (Usbccgp.sys). Some content security functionality is implemented in Usbccgp.sys. See Content Security Features in Usbccgp.sys. |
| Video (0Eh) | Image {6bdd1fc6-810f-11d0-bec7-08002be2092f} | Usbvideo.sys Usbvideo.inf | Windows 10 for desktop editions Windows Vista | Microsoft provides USB video class support by means of the Usbvideo.sys driver. For more information, see 'USB Video Class Driver' under AVStream Minidrivers. Note that for Windows XP, special instructions are required for loading this driver because it might have been released later than the operating system. |
| Personal Healthcare (0Fh) | - | - | - | Recommended driver: WinUSB (Winusb.sys) |
| Audio/Video Devices (10h) | - | - | - | - |
| Diagnostic Device (DCh) | - | - | - | Recommended driver: WinUSB (Winusb.sys) |
| Wireless Controller (E0h) Note Supports Subclass 01h and Protocol 01h | Bluetooth {e0cbf06c-cd8b-4647-bb8a-263b43f0f974} | Bthusb.sys Bth.inf | Windows 10 for desktop editions Windows 10 Mobile Windows 8.1 Windows 8 Windows 7 Windows Vista | Microsoft provides the Bthusb.sys miniport driver to manage USB Bluetooth radios. For more information, see Bluetooth Design Guide. |
| Miscellaneous (EFh) | Net {4d36e972-e325-11ce-bfc1-08002be10318} Note Supports SubClass 04h and Protocol 01h | Rndismp.sys Rndismp.inf | Windows 10 for desktop editions Windows 8.1 Windows 8 Windows 7 Windows Vista | Prior to Windows Vista, support for CDC is limited to the RNDIS-specific implementation of the Abstract Control Model (ACM) with a vendor-unique protocol (bInterfaceProtocol) value of 0xFF. The RNDIS facility centers the management of all 802-style network cards in a single class driver, Rndismp.sys. For a detailed discussion of remote NDIS, see Overview of Remote NDIS. The mapping of remote NDIS to USB is implemented in the Usb8023.sys driver. For further information about networking support in Windows, see the Networking and Wireless Technologies website. |
| Application Specific (FEh) | - | - | - | Recommended driver: WinUSB (Winusb.sys) |
| Vendor Specific (FFh) | - | - | Windows 10 for desktop editions Windows 10 Mobile | Recommended driver: WinUSB (Winusb.sys) |
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